Runball Privacy Policy
When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
What personal data we collect and why we collect it
We ask you for certain personal data to provide you with the products or services you request. For example when you make purchases, contact our customer services, request to receive communications, create an account, participate in our events or contests, or use our website or Apps.
This personal data includes your:
- Contact details, including name, email, telephone number and shipping and billing addresses
- Passport information, drivers license details
- Login and account information, including password and unique user ID
- Personal details including gender, hometown, date of birth and purchase history
Payment or credit card information - Car details including, licence plate, brand and type
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Kids
We comply with local laws and do not allow children to register on our website when they are under the legal age limit of the country in which they reside. We will ask for parental consent for children participating in Runball Rally experiences and events.
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. The following describes what information they gather, how we use it and why we sometimes need to store these cookies. Runball Rally will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. Read more at the Cookie Policy page.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies.
These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser.
This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Runball Rally uses cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
- Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Sites within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
- Performance: These cookies allow us to improve our Sites’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
- Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Sites through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Sites. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Linkedin, Twitter or other social networks and/or not allowing you to share content on social media.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional Information
Why and How Do We Use Your Personal Data?
We use your personal data in the following ways:
To Provide the Features of the Website and Services You Request
When you use our website we will use your personal data to provide the requested product or service. For example, if you make a purchase on Runballrally.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our customer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.
To Communicate Information about our Products, Services, Events and for Other Promotional Purposes
When you consent, we will send you marketing communications and news concerning Runball Rally’s products, services, events and other promotions. You can opt-out at any time after you have given your consent.
If you are an existing customer of Runball Rally (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Runball Rally products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us as well as information from other Runball Rally products or services – such as your use of Runball Rally’s website, your participation in Runball Rally events and contests – to personalise communications on products and services that may be interesting for you.
To Operate, Improve and Maintain our Business, Products and Services
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our website.
To Protect Our or Others’ Rights, Property or Safety
We may also use your personal data about how you use our website to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.
For General Research and Analysis Purposes
We use data about how our visitors use our website and services to understand customer behaviour or preferences. For example, we may use information about how visitors to Runballrally.com search for and find products to better understand the best ways to organise and present product offerings.
Other Purposes
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
Legal Grounds
To process your personal data, we rely on certain legal grounds, depending on how you interact with our website.
- When you purchase Runball Rally products from our website, we need your personal data to fulfill our contract with you. For example, we need your payment and contact details to deliver your order.
- We also rely on other legal grounds, such as our legitimate interests as a business, to comply with a legal obligation, or to protect your vital interests.
- When you use our Apps, we rely on your consent for processing and for certain limited purposes to fulfill our contract with you (for example, for in-App purchases).
- When you purchase Runball Rally products from our website, we need your personal data to fulfill our contract with you. For example, we need your payment and contact details to deliver your order.
Sharing of Your Personal Data
Runball Rally’s Sharing
Runball Rally shares your personal data with:
- Runball Rally entities for the purposes and under the conditions outlined above.
- Third party service providers processing personal data on Runball Rally’s behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features. When using third party service providers we enter into agreements that require them to implement appropriate technical and organisational measures to protect your personal data.
- Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our website and Apps or violations of our website Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting).
- To any other third party where you have provided your consent.
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, spin-off, dissolution or liquidation).
Your Sharing
When you use certain social features on our Sites or Apps, you can create a public profile that may include information such as your screen name, profile picture and hometown. You can also share content with your friends or the public, including information about your Runball activity. We encourage you to use the tools we provide for managing Runball Rally’s social sharing to control what information you make available through Runball Rally’s social features.
How we protect your data
Protection and Management of Your Personal Data
Encryption & Security
We use a variety of technical and organisational security measures, including encryption and authentication tools, to maintain the safety of your personal data.
Retention of your Personal Data
Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you are a customer of Runball Rally. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes).
Your Rights Relating to Your Personal Data
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your personal data or exercise any of your other rights, please use our Runball Privacy Webform.
Opting Out of Direct Marketing
You can opt-out by modifying your email subscription by clicking on the unsubscribe link or following the opt-out instructions included in the message. Alternatively, you can contact us via our contact form in the footer “About Runball” section below.
Changes to Our Privacy Policy
Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. This privacy policy was last modified in November 2019.
Questions and Feedback
We welcome questions, comments, and concerns about our privacy policy and privacy practices. If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please use our Runball Privacy Webform.
Alternatively, you can contact Runball Privacy Office via our contact form in the footer “About Runball” section below.
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.
